1. Information We Collect

To provide a personalized customer experience and industry-leading exterior solutions, we collect specific information when you request a quote or service. This includes:

• Contact Details: Name, physical address for service, email address, and phone number.
• Project Specifications: Details regarding your gutter, siding, windows, or deck requirements.
• Payment Information: Necessary data to process transactions for our $99 basic clean-outs or $325 Deep Clean Packages.

2. How We Use Your Data

We use the information collected to fulfill our mission of providing high-quality work and direct communication with ownership. Specifically:

• Project Management: To coordinate trained installers for your custom fabrication or installation project.
• Warranty Administration: To manage and honor our 45-year ProFlo warranties and 3-year maintenance plans.
• Communication: To maintain a direct line between you and our ownership throughout every project phase.

3. Data Sharing and Security

As a family-owned business, we value your trust and do not sell your personal data to third-party marketers.

• Service Partners: Data is only shared with essential partners, such as material suppliers for your 30+ special order color options or Trex decking materials.
• Protection: We implement industry-standard security measures to protect your information from unauthorized access.

4. Your Rights and Choices

You have the right to access, correct, or request the deletion of your personal information at any time.

• Maintenance Opt-ins: You may choose to renew or opt out of our optional annual maintenance services starting at $299/year.
• Contact Us: For any privacy concerns, you can reach out to us directly to discuss how your data is handled.

5. Policy Updates

We may update this policy to reflect changes in our exterior services or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your legacy and your home.